Patient Trust Center

We collect information you provide directly — such as your name, contact details, nationality, and messages sent via WhatsApp, phone, email, or our contact form — as well as health-related information you share during consultations, such as your medical history, skin concerns, allergies, and treatment records. We also collect limited technical information automatically, such as browser type, device, and general location, when you use our website.

• To respond to inquiries and schedule consultations or treatments
• To provide safe, informed medical care, including reviewing your history before a procedure
• To coordinate travel, interpretation, and documentation support for international patients
• To send appointment confirmations, reminders, and necessary follow-up communication
• To meet legal, regulatory, and medical record-keeping obligations under Korean law

We do not use your health information for marketing without your separate, explicit consent.

Our website may use cookies and similar technologies for essential site functionality and, where enabled, analytics to understand how visitors use our pages. You can control cookies through your browser settings; disabling some cookies may affect site functionality. [Insert specific analytics/ad-pixel tools actually in use, e.g. Google Analytics, Meta Pixel, and link to their respective opt-outs.]

We do not sell your personal or health information. We may share limited information with trusted service providers who help us operate — for example, appointment-booking software, payment processors, and secure messaging platforms — under confidentiality obligations. We may also disclose information where required by Korean law or a valid legal request.

If you contact us from outside South Korea, your information will be processed in South Korea in connection with your inquiry or treatment. By contacting us, you understand your information will cross borders for this purpose. If you need details on specific safeguards, contact our Personal Information Protection Officer using the details below.

We apply reasonable administrative, technical, and physical safeguards to protect your information, including restricted staff access to medical records and secure storage systems. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

We retain medical records for the period required under Korean medical record-keeping regulations [insert specific retention period, e.g. per the Medical Service Act], and other personal information only as long as necessary for the purposes described in this policy, unless a longer period is required by law.

Under Korea's Personal Information Protection Act, you generally have the right to request access to, correction of, or deletion of your personal information, and to withdraw consent where processing is based on consent. To exercise these rights, contact our Personal Information Protection Officer using the details in the Questions section below.

Our services are intended for adults. Where a minor is treated, information is collected and processed with the consent and involvement of a parent or legal guardian, in line with applicable Korean law.

We may update this Privacy Policy from time to time. The "Effective Date" at the top of this page reflects the most recent version. Material changes will be highlighted on this page.

By using this website or booking a consultation or treatment with Gangnam Skincare Clinic, you agree to these Terms of Use. If you do not agree, please do not use our website or services.

This website is provided for general information about our clinic, treatments, and pricing. You agree not to misuse the site, attempt unauthorized access to our systems, or use content from this site for commercial purposes without permission.

Content on this website — including treatment descriptions, FAQs, and pricing ranges — is for general information only and does not constitute individualized medical advice. A treatment plan and final quote can only be confirmed after an in-person or documented remote consultation with one of our physicians.

We ask that you notify us at least [insert number, e.g. 24–48] hours before your scheduled appointment if you need to reschedule or cancel. [Insert specific cancellation/no-show fee policy, if any.] International patients coordinating travel around a visit should confirm appointment timing with their coordinator before booking flights.

Prices listed on our Pricing page are starting-from estimates and can change based on demand, promotions, and facility costs, as noted on that page. Your treating doctor will confirm an itemized, written quote before any procedure begins. Accepted payment methods are listed on our International Patients page. [Insert refund policy specifics.]

All text, images, logos, and design elements on this website are the property of Gangnam Skincare Clinic or its licensors, unless otherwise noted, and may not be copied or reused without written permission.

To the extent permitted by Korean law, Gangnam Skincare Clinic is not liable for indirect or consequential damages arising from your use of this website. Nothing in these Terms limits liability that cannot be excluded under Korean medical or consumer protection law.

These Terms are governed by the laws of the Republic of Korea. Any disputes will be subject to the jurisdiction of [insert competent court, e.g. Seoul Central District Court], unless otherwise required by applicable consumer protection law.

We may revise these Terms from time to time. The version in effect at the time of your visit or booking applies to that visit or booking.